Low ceilings and rain caused substantial disruptions to the FedEx Express Memphis Hub sort operations. We immediately implemented contingency plans to minimize the impact to our customers. We regret any inconvenience this has caused. Consistent with the provisions of the FedEx Service Guide, the money-back guarantee is not in effect for FedEx Express packages due for delivery on December 6, 2014.
Please continue to check FedEx Service Alerts for updates.
Continue to check the status of your shipments on fedex.com before going to any staffed FedEx location. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay upto date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.