FedEx experienced a network issue that affected part of our operations. We immediately implemented contingency plans to minimize the impact to our customers. We regret any inconvenience this has caused. Consistent with the provisions of the FedEx Service Guide, the money-back guarantee is not in effect for FedEx Express packages due for delivery on August 19, 2014.
Continue to check the status
of your shipments on fedex.com before going to any staffed FedEx location. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339or stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center